Privacy Policy
Effective Date: 01/07/2025
At Collectible Cravings, a proud subsidiary of Neoteric Brands, Inc., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and Services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
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Account Information: Username, password, and customization preferences if you create an account.
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Uploaded Content: Photos or other media you provide for customizing products.
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Usage Information: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the information collected to:
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Serve tailored advertisements based on your preferences and browsing behavior.
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Process and fulfill your orders.
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Customize and create personalized products.
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Communicate with you about your orders, inquiries, or promotional offers.
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Improve our website, products, and Services.
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Comply with legal obligations and enforce our Terms of Service.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
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Service Providers: Third-party vendors who assist with payment processing, shipping, and customer support.
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Legal Authorities: When required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets involving Neoteric Brands, Inc.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These include:
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Essential Cookies: Necessary for website functionality.
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Analytics Cookies: Help us analyze website usage, improve performance, and serve tailored advertisements based on your interactions and preferences.
By using our website, you consent to the use of cookies for analytics and advertising purposes. You can manage your cookie preferences through your browser settings.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
6. Protecting Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
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Access, update, or delete your personal information.
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Opt-out of marketing communications.
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Request information about how your data is processed.
To exercise these rights, contact us at concierge [at] neotericbrands.com.
8. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. We encourage you to review this page periodically to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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Email: concierge [at] neotericbrands.com
Thank you for trusting Collectible Cravings with your personal information.